Elizabeth Tse

Elizabeth Tse

Senior Vice President of Operations, Upwork Inc.

Elizabeth oversees Operations at Upwork, the world’s largest freelancing website. She is responsible for Customer Experience, Trust & Safety, Global Payments, Freelancer Success and Talent Services – a globally distributed team of over 2000 individuals.

Prior to Upwork, Elizabeth was the Chief Operating Officer at Samasource – a non-profit delivering innovative enterprise data services by employing the untapped talent of the world’s poor. 

Before Samasource, she was an Advisory Board Member and the first Vice President  President of Customer Success for Zuora, helping to lead the organization from a small startup to the leader in delivering SaaS-based subscription billing and payment services.




Prior to Zuora, Elizabeth was eBay’s Vice President, Global Billing, Payments & Collections. At eBay she led global teams in Customer Support, Product Management and Operations during the organization’s period of hyper growth.   

A graduate of Yale University, Elizabeth holds a BA in Psychology (Cum Laude, with Distinction in the major)